Latest Covid Advice

Below is the current latest information regarding lockdowns in the local areas covered by Local Pages. The information is correct as of 26th November 2020.

Please use the links provided to keep up to date with any changes.

England

Our areas in the west of England have been placed in the tier categories stated below.

Decisions on which area goes into which tier are primarily based on 5 key epidemiological indicators:

  • case detection rates in all age groups
  • case detection rates in the over-60s
  • the rate at which cases are rising or falling
  • positivity rate (the number of positive cases detected as a percentage of tests taken)
  • pressure on the NHS, including current and projected occupancy

The indicators are designed to provide a full picture of what is happening with the virus in any area so that suitable action can be taken.

 

Tier 2: High alert

  • Bath and North East Somerset
  • Gloucestershire
  • South Somerset
  • Somerset West and Taunton
  • Mendip and Sedgemoor
  • Wiltshire and Swindon
  • Herefordshire
  • Shropshire
  • Telford & Wrekin
  • Worcestershire

Tier 3: Very High alert

  • Bristol
  • North Somerset
  • South Gloucestershire

Click here for more information on tiers, including what you can and cannot do in each tier.

Click here for the latest information regarding coronavirus in England

Wales

 The firebreak has been lifted and the current guidelines are as follows:
  • People will only be able to meet people who are part of their ‘bubble’ in their own home; only 2 households will be able to form a ‘bubble’. If one person from either household develops symptoms, everyone should immediately self-isolate.
  • People will be able to meet in groups of up to 4 people (not including any children aged under 11) in regulated indoor places, such as hospitality – bars, pubs, cafes and restaurants. No alcohol can be served in any of these venues between 10pm and 6am, and where premises have a licence to sell alcohol they will have to close at 10.20pm.
  • As part of keeping our risks to a minimum, people should avoid non-essential travel as much as possible. There will be no legal restrictions on travel within Wales for residents, but people can only travel into and out of Wales with a reasonable excuse.
  • Up to 15 people can take part in an organised indoors activity (such as an exercise class – where a responsible body is managing the event) and up to 30 in an organised activity outdoors, providing all social distancing, hand hygiene and other covid safety measures are followed.

In addition:

  • All childcare facilities, schools, further education colleges, work-based learning and adult learning providers can return to the same model of operation as before the firebreak. Universities can continue to provide a combination of in-person teaching and blended learning.
  • Places of worship can resume services.
  • All retail businesses can reopen, including close-contact services such as hair dressers/barbers and beauty salons.
  • Sport and leisure facilities, including gyms and swimming pools, can reopen, but the operators must take all reasonable measures to manage risk and maintain physical distancing;
  • Entertainment venues can reopen. These include cinemas, bowling alleys, skating rinks, museums, galleries, bingo halls, casinos and amusement arcades, but theatres and concert halls, nightclubs and sexual entertainment venues are still required to be closed.
  • Local authority services can resume based on local circumstances.
  • Home viewings and home moves are allowed.
  • Visits to care homes will be permitted, subject to local circumstances.

All premises re-opening will still be required to take all reasonable measures to minimise the risks of spreading the virus. This includes measures to ensure 2 metre social distancing is observed, as well as other measures, such as restricting numbers, implementing one-way systems or limiting the time people can remain on the premises.

Everyone is also being urged to follow the basics at all times – maintain social distancing; washing their hands often and wearing a face mask indoor public places. People will also be asked to work from home whenever possible.

Click here for frequently asked questions regarding coronavirus restrictions in Wales

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Amazing Cyber Monday Deal

Order a new website from Local Pages before 1st December and get six months half price Search Engine Optimisation saving you £750.00!

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With websites starting from just £695.00, there has never been a better time to buy!

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For extra customer engagement add a game.

Click here for details

forknale-beer

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Local Pages – Connecting local businesses and local people

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To take advantage of this amazing offer, call 0117 923 1122 today or book an appointment with the Digital Team below. 

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Fork ‘n’ Ale Beer Game

We build games

One thing you may not know about Local Pages is that we have a game designer in our studio.

So, when Fork ‘n’ Ale wanted a fun way to encourage more customers to visit their website and increase the amount of time that they stayed there… what better way to meet the brief than to create an addictive game for customers to play.

The game is simple. By pressing the space bar on your computer or the ‘pour’ button on your mobile phone you fill a glass with beer. Once the glass is full, your time is recorded and you can leave your initials on the leader board.

At the end of each month there is a prize for the top score .

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So why is this particular game such a good marketing tool?

1 – You have to engage with Fork ‘n’ Ale’s website – the game is at the bottom of the home page exposing players to all Fork ‘n’ Ales’s marketing, including special offers and menu.

2 – The game is easy and quick to play – ideal for groups to play in a pub on a mobile phone. E.g. the one with the lowest time buys the next round.

3- To enter your score on the leader board you have to leave an email address – ideal for data capture and future marketing activities.

4 – Winners are announced on their Facebook page –  encouraging players to interact with Fork ‘n’ Ale on their social media platform.

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It ticks lots of boxes!

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Play the game by clicking the box below.

forknale-beer

Get a game to encourage more visitors to your website

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Call the LP Digital team today on 0117 923 1122 or book an appointment below for a call back.

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At last some good news…

Covid has been difficult for many businesses. in fact it has probably been the hardest trading year in living memory with many businesses hardly surviving and many others, unfortunately, going to the wall.

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Recent new reports regarding the economy have been encouraging with the Office of National Statistics reporting that the UK’s Gross Domestic Product (GDP) grew by a record 15.5% during Quarter 3 (July to Sept) 2020, as lockdown measures were eased.

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This was mostly due to the services, production and construction sectors increasing by record amounts. In September alone, the services sector grew by 1.0%, production by 0.5% and construction by 2.9%.

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But what does this mean in real terms for the average small to medium sized business? How do these figures relate to what is happening on the ground?

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The good news is that consumer confidence has increased as people with disposable incomes seek to find ways to dispose of it. This is reflected in the massive rise of search requests we have seen at Local Pages during a similar time frame.

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In October, trackable leads from our printed directories showed a 6.5% increase. As good as that figure is, it pales into insignificance when you consider the number of customer searches requested at localpages.co.uk

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lp-searches

The above graph shows monthly localpages.co.uk searches over last three years

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After a big slump during the spring when most of country was in lockdown, the number of online searches has increased to record levels. The average number of monthly searches between August and October this year is 15,934, an amazing 28.5% increase on the same period last year and a 51.7% increase on the year before.

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More than ever, people are relying on Local Pages Online to connect with local businesses within their communities. This large increase in users means that localpages.co.uk has never been so cost-effective or, with annual ‘Enhanced’ contracts available for less than £5.00 per week, delivered such high returns on investment.

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To find out more about how your business can tap into this huge increase in potential customers, book an appointment with one of our sales team below.

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Local Pages – Connecting local businesses and local people

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Homeworking – The New Normal

Like many other companies, over the last five months most  of us at Local Pages have spent a considerable amount of time working from home. Unthought of a year ago, we have now discovered that by changing our working practices and investing in new technology we can be more efficient while offering our team greater flexibility in how and where they work. 

There have been other benefits too. Cutting back on commuting and replacing face-to-face client visits with video calls has substantially reduced our carbon footprint and less people in the office means savings on space, heating and lighting. 

Five months in and we are still counting the benefits from a business perspective. But how do the staff feel about such a radical change? So, we asked them. Specifically we asked what were the best and worst bits about working from home. You can see from the list below that the positives far outweigh the negatives and where there are negatives we are doing our best to address them.

lp-logo-30px Best

 

  • Not having to spend time putting on makeup
  • Not having to sit in traffic every day getting to work
  • Saving money on petrol
  • Looking out over my garden from the office chair
  • Being able to work in casual clothes (but definitely notmy PJs!)
  • Having a well organised and ergonomically functioning office based around me.
  • Being able to concentrate without distractions
  • Greater productivity and accuracy
  • It’s quiet 
  • Not having to walk miles/downstairs to the printer/shredder
  • Having more ‘me’ time without having to commute
  • Being able to hang out the washing during the day
  • Feeling safe from coronavirus
  • Be able to accept Amazon parcels
  • The days fly by
  • Being able to spend more time talking to customers
  • Losing weight (away from the office biscuit tin)
  • Reducing our carbon footprint
  • Saving on paper
  • Greater efficiency with video calls replacing face to face meetings 
  • Enjoying the company of my dogs and cats

lp-logo-30px Worst 

 

  • It’s harder working on a diddy little screen
  • Missing the banter and interaction with colleagues
  • Using my electricity (offset by the savings on fuel)
  • IT issues more difficult to resolve remotely
  • Using a lot more printer paper
  • Missing the ‘buzz’ of a busy office
  • Connectivity issues
  • Motivation and moral is lower without the support of the rest of the team
  • Unlimited snacking
  • Loneliness if you don’t have a dog or cat to keep you company

Working from home is now the new normal with commercial, environmental and employee benefits. It’s just a shame that it took a global pandemic to force us into taking off our blinkers, opening our eyes and doing things differently.

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How to Choose a Tradesman

At Local pages you’ll find a wealth of plumbers, builders, heating engineers, roofers, window installers and many other trades.

There are so many that choosing the right one for your job could seem like a daunting task.

So to help you avoid the cowboys, below is a list of things to consider when employing people to carry out work around your home.

 

 

 

lp-logo-30px Check their credentials

  • Have they been recommended?
  • Are they a member of any trade association?
  • Check their website to see if previous customers have left feedback or testimonials.
  • How does their website look? If they take care of how they present themselves it’s a good indication that they will offer the same levels of care to you.
  • Ask for references regarding similar work to that which you want done. Don’t just phone the references, go and inspect the quality of the work and ask questions.
  • Don’t be pressured into employing the first person you speak to.
  • Don’t ignore your gut instincts. If something feels wrong, don’t pursue it further.
  • Never employ a tradesman that cold calls.

lp-logo-30px Agree the price

  • Make sure you ask for a written quote and not an estimate. A quote is a fixed price. An estimate can be added to with extras later on down the line.
  • Get at least three quotes so that you can compare and make a considered choice.
  • Before any work takes place, ask for a contract that sets out; start date, finishing date, the price and clearly states the scope of the work that needs carrying out. The clearer this is set out, the less room there will be for arguing should the work not be carried out to your satisfaction. You may wish to draw this up yourself.

lp-logo-30px Insurance

  • Check they have liability insurance to cover any damage should things go wrong
  • Check your own insurance policies to make sure everything is covered
  • A legal protection policy may be useful to cover any costs should you be unfortunate enough to be in dispute with a rogue trader. 

lp-logo-30px Agree how you will pay

  • A deposit paid before work starts is a reasonable request as there will be upfront costs for materials etc.
  • Never pay the whole amount until the work is finished and you are totally satisfied
  • Agree with the tradesman a plan for staged payments at different milestones and only pay when you are happy at each stage.
  • Even though you will have agreed the price upfront, insist that all labour and material costs are well documented so that you can ensure the work is not going over budget.
  • Pay by credit card if possible as this gives you extra protection in the event of the business going bust.
  • Before you make the final payment ensure that you are totally satisfied with the quality of the work carried out and that all the terms of your contract have been fulfilled.
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Market Research Advice for Small Businesses

lp-logo-30px  Research your market

Before investing any money on developing or advertising a new product or service, it is important to find out if anyone wants it. Researching the market enables you to test your idea, evaluate the competition and check to make sure your idea is viable. 

The following headings will help guide you through the process.

lp-logo-30px  USP

The first thing you need to discover is what sets you apart from all the other competitors in the market. There is  a temptation to say that the people within your organisation is what makes it unique. Unfortunately, that’s not good enough. Consider the following:

  • What does my product or service provide that is better than anything else available?
  • How can I go the extra mile to ensure my customers have the best user experience?
  • Is my product or service required by the general public or is it more niche?
  • Can my product or service solve my customer’s problems in a way that’s never been done before.
  • How is my product or service easier to use than that of my competitors.

lp-logo-30px  Customers

It is essential to know who your customers are so that you can tailor your products and services to meet their needs. Defining them will also help you build a relationship with them in your communications. It is highly probable that you will have multiple customer types. To help you identify your customer types consider the following:

  • Who is buying similar products and services?
  • Create a picture of each of your ideal target customers based on their demographic (age, gender, profession etc.), likes, dislikes and behaviours.
  • What needs or problems will your products or services solve for each of your customer types?
  • Will your customers types be interested in paying for the products and services you offer?

lp-logo-30px  Prices

Once you have established that there are customers for your products or services, you then need to find out how much to charge. Consider the following:

  • What prices are being charged for similar products and services by your competitors.
  • Ask potential customers how much they would be willing to pay.
  • Could you charge different prices to different customers based on levels of service or quality?
  • Could you offer discounted packages of products?
  • Try some either or questions with different customer types to find out what your product or service is actually worth.
  • Once you have decided on a pricing structure, ensure that your business idea is still viable.

lp-logo-30px  The Competition

By finding out what your competitors are doing, you can challenge them on price and service.

  • Check out what people think of your competitors’ prices, levels of service and what could be improved by asking their current customers.
  • Research your competitors online, through trade associations, trade publications, market reports, local chamber of commerce and their advertising
  • Ask your competitors questions either by phoning them or email.

lp-logo-30px  Product

If you are developing a product it is essential to find out what potential customers think of it. 

  • Develop a prototype to test it.
  • Use focus groups to obtain a wide range of opinions.

lp-logo-30px  Tips

  • Use questionnaires and surveys. 
  • Surveys, questionnaires and focus groups can be carried out simply and cheaply using online platforms like Mailchimp, Survey Monkey and social media.
  • All answers should offer a score or opinion rather than a yes or no.
  • All questions should be clear and concise.
  • Be wary of questions that could be misinterpreted
  • Encourage both positive and negative responses
  • Ask a reasonable number of people to get a better perspective.
  • Do not try to lead people to a particular answer.
  • Be realistic and remember that people don’t always say what they feel.
  • Get qualitative data that involve thoughts and feelings
  • Get quantitative data that involve facts and figures that can be measured.

lp-logo-30px  A Continual Process

Market research should be done continually. Once you become established in a market, your competitors will look to copy and improve on what you are doing to reclaim their lost market share. By regularly testing and researching your market, and adapting your products in light of any feedback, you should always stay one step ahead. 

lp-logo-30px  For more information…

For help with market research or generating leads call the marketing team at Local Pages on 0117 9231122 or email us at marketing@localpages.co.uk

 

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Time to Change

Change is constant

According to the ancient greek philosopher Heraclitus, “The only constant in life is change.”

And to misquote Shakespeare, “Some are born to change, some achieve change and some have change thrust upon them.”

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Change in light of Covid

For most of us the Covid pandemic has meant massive changes forced upon our lives. Businesses faced with uncertainty are having to adapt to new ways of working that may involve employees working from home or restricting face-to-face contact. On a personal level we have had to change our behaviour and adapt to new challenges such as social distancing and homeschooling while learning new technical skills in order to work and socialise online.

Whether change is a voluntary process or forced upon us, it is always uncomfortable.

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Adapting to change.

Below we look at the various steps in the change process. It’s worth noting that depending on the significance of the change, we can go through all seven steps in minutes or in years. At each stage we consider the emotions felt and ways in which we can make each phase a little easier.

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The 7 steps of change

lp-logo-30px Step 1 – A sense of loss

Something has changed, it’s different and it’s put you in a spin.

You can feel: loss, out of control, fear, shock, overwhelmed, unsafe and paralysed. 

It’s important at this stage not to ignore these feelings and to find some sense of control. This can be done by addressing your concerns and trying to regain some perspective by considering the most likely and worst case scenarios.

For managers of change: You should listen, empathise, offer support and give as much information as possible. If the change is likely to have a negative impact on people, do not try and sell it as a positive.

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lp-logo-30px Step 2 – Feeling doubtful

Doubt and uncertainty can create defensive behaviours and, even though you may be aware that change is necessary, you may resist the change and try to obstruct the process.

You can feel: resentment, angry and righteous.

Despite feeling that the old way is the best way, it is important that you gather the facts to form an accurate picture of reality.

For managers of change: Be patient, continue to offer support and offer any extra information to allow the person to reach their own conclusions 

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lp-logo-30px Step 3 – Frustration

You now know what’s going on but are unsure of how to deal with it.

You can feel: anxious, uncomfortable, confused and lethargic.

The danger here is that if you don’t come to grips with the new reality you could end up back at stage one. It is therefore important to stay motivated by planning and taking the best steps forward.

For managers of change: Allow the expression of difficult emotions while giving stability in areas that can be controlled.

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lp-logo-30px Step 4 – Acceptance

Your perception changes.

You can feel: more resourceful, energised and positive

There is light at the end of the tunnel and you start to feel more in control. 

For managers of change: You coach, encourage and support people to complete their unfinished tasks and create goals to allow people to focus on their immediate future.

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lp-logo-30px Step 5 – Test the future

You consider your options, make decisions and try out new plans to see what does and does not work.

You can feel: excited, optimistic and pessimistic

You will experience a wave of positivity when plans go well and feelings of despondency when new ideas fail. The important thing is that you keep on experimenting to see which solutions deliver the most success.

For managers of change: Create clear achievable objectives and encourage risk taking  without the fear of failure.

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lp-logo-30px Step 6 – Understanding

You come to accept the reality that change can be forced upon us by a wide range of circumstances and that they have to be dealt with and endured.

You can feel: confident, competent and productive.

You accept that life is a messy process and even though you may never reconcile or fully accept the changes, you are able to apply and implement what has to be done.

For managers of change: Encourage learning, celebrate success and provide the opportunity to reflect.

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lp-logo-30px Step 7 – Integration

Instead of feeling different, the change now feels normal.

You can feel: satisfied, focused, more generous and resilient.

By reflecting on the past and present you are aware of the consequences and rewards of the change. By experiencing change and proving that you can be flexible during a time of uncertainty can lead to a sense of personal accomplishment and great satisfaction.

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Thanks to changecycle.com and Anchor Success

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Time to Reclaim our High Streets

During the lockdown period, more and more of us have been discovering that long queues outside supermarkets can be avoided by shopping at smaller retailers on the high street. Butchers, bakers and greengrocers have all seen an increase in customers during the last three months. But what happens after ‘Lockdown?’ Will we all go back to buying from the big national chains or will we remain loyal to the retailers who continued to offer exceptional service when the going got tough?

At Local Pages, we believe it is time to reclaim our local High Streets and carry on spending locally. This is why:

10 Great Reasons for Shopping Locally

1 – Your money stays in the local community.

According to research by the Centre for Local Economic Strategies, for every £1 spent in local businesses 63p is invested back into the local economy, where only 5p is reinvested when money is spent shopping out of town or online. Research by American Express also found that house prices close to thriving town centres are likely to rise faster than similar houses in areas where there are few local shops. 

2 – It’s quirky and fun

It’s much more fun searching around little streets full of quirky little independent stores than visiting the national chains that all sell a variation of the same thing. Small independent retailers know the local market and stock items that appeal to local people rather than the masses. This means they are more likely to take risks and stock a more diverse range of products; items that you may not be able to find anywhere else. Local shops also support local artists and designers, so you could end up buying something truly unique.

3 – It helps create local jobs

Last year it was reported that independent businesses accounted for 60% of employment and 52% of turnover in the UK. Independent businesses tend to pay more as a proportion in local taxes than their larger counterparts which means more local investment leading to more local services, more jobs and a better quality of life. 

4 – It’s good for our health

Buying locally improves our well-being. By encouraging us out of our homes and places of work, we interact with others, breath fresh air, gain new experiences, give ourselves a sense of purpose and see life from a different perspective. Shopping locally is also a valuable form of physical exercise. Walking to and from the shops combined with carrying our purchases increases our heart rate and muscular development. Research in America by the Cambridge Journal of Regions, Economy and Society, found that there were lower rates of mortality, obesity, and diabetes in areas where there was a high volume of thriving local businesses . 

5 – It’s the ethical choice

Local butchers, greengrocers and other suppliers of fresh produce often supply a high percentage of food that is produced locally. Not only does this reduce the amount of fuel required to get the food from the farm to your table, but it also decreases the amount of plastic packaging necessary to transport food over large distances. As well as being fresher, locally produced food is also often tastier and contains more nutrients and less preservatives.

 

6 – It encourages entrepreneurs

By shopping locally you are encouraging the success of local businesses. This inspires other entrepreneurial types with a passion for growth and local communities to do the same. As new businesses are created they look to fulfill the continually changing needs of consumers.  This leads to an increase in innovation and a constant turnover of new products and services.

 

7 – It helps build communities

Many high street stores including bookshops, cafes and craft shops host events to entice customers into their premises. If the businesses are not supported, the local groups that use them tend to disappear too.

 

8 – Great for advice

Local shops know their products inside out and want to share that knowledge by helping you whenever they can. Not only can they advise on how something is made or used, but they can make other recommendations based on your needs and budget. It’s a more personalised shopping experience than can be offered by a national chain with the emphasis on helping you buy, rather than selling you something you don’t need or ignoring you altogether.

 

9 – Great for Price

Most local shops are just as competitive as large retailers with the added advantage that you can normally haggle on price; something you cannot do online or in a chain store. Many local retailers also offer loyalty schemes offering extra discounts and free merchandise to those that shop with them regularly.

 

10 – Try before you buy

It sounds obvious, but by trying clothes on in a store you can see how they fit and feel before you buy them. When buying furniture you can check how comfortable the sofa is or inspect the quality of the materials and construction. Looking at pictures online can never take the place of the tactile experience. What’s more, in most cases you can take away your purchases there and then for instant gratification without the added worry of possibly having to organise returns, exchanges or asking for your money back.

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A Really BIG Thank You

Local Pages Goes from Strength to Strength

 

We would like to take this opportunity to thank all our clients who have advertised in our 24 Little Blue Books over the last 12 months along with the people that use and rely on them to find products and services within their locality.

The Local Pages financial year has just ended and we can report that we have had our most successful year in our 41 years of trading. Remarkably, despite the lockdown, revenues this April were our biggest ever as forward thinking businesses looked to ensure a steady flow of leads once the current restrictions are lifted.

The increase in revenue has allowed us to expand our team by 30% and create a number of initiatives to help improve the lead generating services we offer our clients.

  • We have increased the number of directories delivered by Royal Mail to the local communities we serve by 8% (Around 40,000 extra households)
  • We have created a marketing team to raise the profile of our Little Blue Books and online search facilities to drive even more leads
  • We have expanded our digital services team to provide more low cost websites and online lead generation to businesses targeting their local communities.

Despite the current business difficulties, we remain confident and optimistic about the future and believe that local economies will be rebuilt by independent businesses fulfilling the needs of the local communities they serve.

At Local Pages it is our objective to support those businesses and communities in whatever we can.

Local Pages – Local leads for local businesses

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